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About Our Clinic| Why do you have password-protected areas on our website? |
Our professional governing body requires that we have a veterinary client relationship with individuals before communicating certain information to them. These are the areas that require you to enter your client password. |
| What are your hours of operation? |
We are open 7 days per week. Our regular business hours are Monday to Friday from 8:00 a.m.– 8:00 p.m. We are open on Saturday and Sunday from 9 a.m. - 5 p.m. Please call 604-739-7111 to book a convenient appointment time. |
| What do I do in the case of an emergency and your clinic isn’t open? |
If you have an emergency after hours, please call our hospital at 604-739-7111. Leave your name, phone number and a brief description of your problem. Our on call veterinarian will return your call as soon as possible. Remember to stay off your phone line so the doctor may reach you.
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| Where is your clinic located? |
We are conveniently located on Oak Street, one block north of King Edward. We have free parking behind our hospital, access to which is off Laurier Street. |
| How do I get my password? |
If you are a client of our clinic, you may obtain your client password by calling our clinic directly at 604-739-7111 or by e-mailing our clinic at devon@oakvet.com. Our staff will confirm your association as a client and provide you with the password. |
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